Joy Cadena

Administrative Assistant

She, Her, Hers

joy@parentfamilywellness.com

 With over a decade of experience as an administrative assistant in the healthcare field, Joy is dedicated to working behind the scenes to keep everything running smoothly. From processing medical documents to managing records and handling complex administrative tasks, Joy brings reliability, and professionalism to every aspect of her work.

With a strong background in customer service, Joy is committed to patient satisfaction. She believes in the power of clear, prompt communication and always strives to respond with empathy and respect. By putting herself in others’ shoes, she helps address concerns with care and understanding. Joy is also HIPAA certified, handling all patient information with the utmost confidentiality—so you can feel confident that your privacy is protected.

In her spare time, Joy finds relaxation and creativity in making dish gardens with cacti and succulents—a hobby she finds both peaceful and therapeutic. She also enjoys music, with a love for genres like bossa nova, jazz, R&B, reggae, and the occasional pop and rock. Joy values solitude and calm moments, often accompanied by good food and family outings.  

Trainings
Medical Transcription - American Correspondence institute

HIPAA Privacy Training - OSHAcademy